Brand Partner Manager

· Austin , Texas
Employment Type Full-Time

Autonomy, Purpose, Mastery and Connectedness. These are the pillars that make up the Basemakers community. At Basemakers we believe your job should empower you with a sense of freedom. We provide training and resources to hone your sales skills and master your craft. We believe there is no higher purpose than to service others and believe fostering a sense of belonging is key to personal and professional success.

At Basemakers, our mission is to help you unlock your potential to become the most influential version of yourself.

Who We Are:

We are influencing the retail presence of the CPG brands that have the greatest impact on the world and those around you.

We have been on the INC500 list of fastest-growing privately-held companies in the US for the past three years.

Basemakers is an elite sales company focused on providing a variety of services backed by innovative software that allows CPG brands to thrive. As a company, we believe strongly in the power of relationships, dynamic teamwork, charismatic interactions and the pursuit of excellence in everything that we do.

Basemakers prides itself on providing a great work environment for those seeking to join an ambitious and entrepreneurial team. This environment provides the opportunity to develop yourself while making an impact not only in the CPG space but your community.

Basemakers is an equal opportunity employer and we value diversity. At Basemakers, one of our core values is teamwork; a belief that we are all one connected team and community.

Role: Brand Partner Manager (Account Manager)

Reports directly to:  Lead BPM

Directly oversees:  No direct reports to oversee.

Job Overview:

The focus is to ensure the needs and initiatives of all brand partners are met and exceeded. The BPM is responsible for all communication between Basemakers and the brand partner, specializing in customer service, problem-solving and driving customer satisfaction. The role is also responsible for identifying and selling in expansion opportunities for each brand partner within the portfolio. 

Responsibilities and Duties:

  • Directly oversees all communication to brand partners.
  • Actively upsell expansion opportunities to grow brands and Basemakers business; focus on expanding the coverage for every brand partner in your portfolio while simultaneously focusing on brand retention and longevity of the Basemakers partnership.
  • Initiate monthly reviews/reports/win-sheets/calls/win-decks with brand partners.
  • Weekly/Bi-weekly phone or video check-ins with brands.
  • Onboard new brand partners and set them up for a successful partnership with the Basemakers team.
  • Facilitate a smooth line of communication between the Brand Partner and the Basemakers field team; identifying and troubleshooting any brand issues as they arise
  • Clearly communicate the needs of the brands to the Basemakers team as well as the needs of the Basemakers team to the brands.
  • Basemakers team Go-to for all brand-specific questions (besides the brands themselves).
  • Consistent in-person meetings with bigger brands when required.
  • Develop creative incentive ideas to successfully boost win success for brands.

What we are looking for in you:

  • 1-3 years’ experience in proven account management, in CPG advantageous.
  • Strong written, listening, and verbal communication skills
  • Extremely organized and detail oriented 
  • Strong sense of urgency and ownership as well as a deep pride and desire to exceed goals
  • A proactive mindset and willingness to have tough conversations
  • Evidence of confidence, curiosity, creativity, coachability, optimism, initiative, and flexibility
  • Previous experience in Field Sales preferred
  • Experience in using Google Suite and Office products
  • Preferred experience in using platforms such as Slack, Repsly, and Salesforce

Thank You

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  • Location
    Austin , Texas
  • Employment Type